Your Path to Growth
Managing your finances shouldn't require you to rearrange your whole schedule or wait in long lines. That's why we offer Speedy Access, our free 24/7 phone banking service. Need to check your balance before hitting the hardware store? Transfer funds between accounts in a flash? Speedy Access puts you in the driver's seat of your finances, no matter where the road takes you.
Meet Penny
Penny is your new virtual phone assistant, providing secure access to account information and banking services 24/7.
Managing your finances shouldn't depend on branch hours. That's why we created Penny, a new way to access account information, complete routine banking tasks, and get answers to common questions whenever you need them.
Penny can assist with many of the same services previously offered through Speedy Access, including:
Review account transactions: Keep track of your recent account activity
Verify balances: Access your account information when you need it
Transfer funds between eligible accounts: Move money quickly and conveniently
Identify cleared checks: Confirm transactions with confidence
Get answers to common questions: Find information about UFCW Community Federal Credit Union services and resources
Locate contact information: Connect with the right department faster
And more!
Penny is here to make finding information easier and more convenient while preserving the personalized service you've come to expect from UFCW Community Federal Credit Union.
Your Security Comes First
To protect your account, Penny uses information we have on file to verify your identity before providing account access. That's why it's important to keep your contact information up to date with us.
Please be sure we have your current:
Phone number
Mailing address
Email address
Name and other personal information
Keeping your information current helps ensure that only authorized individuals can access your account information and complete transactions.
Need Personal Assistance?
While Penny is available 24/7, our team is still here to provide the personalized service you've come to expect from UFCW Community Federal Credit Union. Callers can request to speak with an agent at any time during normal business hours.
Whether it's after hours, on weekends, or during the workday, Penny helps make managing your finances easier, more convenient, and more secure.
Speedy Access (Automated Phone Teller)
Speedy Access is a free service that lets you manage your accounts by phone 24/7. With it, you can:
Review account transactions: See where your hard-earned money goes
Identify cleared checks: Breathe easy knowing those checks cashed
Verify balances: No more scrambling for statements – your account info is at your fingertips
Transfer funds between accounts: Need to move some money around? Speedy Access makes it quick and easy
And more!
Now you can manage your finances from work, the grocery store, the comfort of your couch, or anywhere else life takes you!
For all new accounts opened after June 30, 2023, enrollment is automatic. Accounts opened prior to this date, please contact our Call Center or visit any office for help.